We've changed our name to Aviso Broking.

From Monday, 23rd May 2022 your services will be provided under a new entity: Aviso Broking.

This change brings with it exciting new opportunities to both our people and to you, our customers.

Why did we change?

Scale provides more opportunities to innovate and develop and in an evolving marketplace, it is important for us to stay ahead of the game by investing in our capability and development of market leading practices.

To help unlock this potential we joined forces with Aviso Group Partners: Allsafe Insurance Brokers, All Points Insurance & Risk Advisory, Aviso EIA Insurance Brokers & Wymark Insurance Brokers.

Visit the new Aviso Broking website:

What has changed?

You will notice our existing logo will be replaced by our new Aviso Broking logo on all new documentation from May 23rd, 2022. After that date, any new financial services will be provided under a different Australian Financial Services License No. 239041 through Aviso Broking and in accordance with the Aviso Broking – Financial Services Guide (FSG). You have now landed on our new website as Aviso Broking, we welcome you to save the new URL: https://avisobroking.com.au

View the Aviso Broking – Financial Services Guide (FSG)

What has not changed?

There will be no changes to your existing insurance policies.

Important Information

If you wish to contact Sutton Insurance Brokers about any services provided to you prior to 23rd May 2022 (including complaints), please see below for details of Sutton Insurance Brokers.

Sutton Insurance Brokers Company & Contact Details:

Portclip Pty Ltd T/as Sutton Insurance Brokers

AFSL Number: 241 096
ABN: 66 061 699 894

43 Byron Street (PO Box 51)
Inverell NSW 2360

Phone: 02 6722 4300
Fax: 02 6722 4095
Email: admin@suttoninsurance.com.au

Please note, we will still be able to receive emails sent to our existing address in the short term.

If you wish to obtain a copy of the previous Sutton Insurance Brokers – Financial Services Guide (FSG), please contact us on 1300 908 404.

FAQs

Please find below some frequently asked questions which may answer some of your queries:

No. Everything remains the same for you and your current insurances.

Your existing individual broker will remain the same as before, if there are any changes of appointed brokers in the future you will be notified. From the 23rd of May, they will be providing your services through a different financial services provider – Aviso Broking Pty Ltd ACN 010 468 818 – under a different AFSL No 239041.

No. All existing policies arranged by Sutton Insurance Brokers and using the old logo will still be valid and effective.

At this stage we will not be making any changes to our office locations.

The Head Office of Aviso Broking is based in Brisbane, QLD.

If you wish to make a complaint about any services provided to you by Sutton Insurance Brokers prior to 23 May 2022, contact us at the details below. We will try and resolve your complaint quickly and fairly. If your complaint is not satisfactorily resolved within seven (7) days, please contact us in writing via email compliance@avisobroking.com.au or on 1300 908 404. Aviso Broking is a member of the Australian Financial Complaints Authority (AFCA). If your complaint cannot be resolved by us to your satisfaction, you have the right to refer the matter to AFCA. AFCA can be contacted at: Postal Address: Australian Financial Complaints Authority, GPO Box 3, Melbourne, VIC 3001 Ph: 1800 931 678 Fax: 03 9613 6399 Email: info@afca.org.au Website: www.afca.org.au

Portclip Pty Ltd T/as Sutton Insurance Brokers

AFSL Number: 241 096
ABN 66 061 699 894

Registered Office:
43 Byron Street (PO Box 51)
Inverell NSW 2360

Phone: 02 6722 4300
Fax: 02 6722 4095
Email: admin@suttoninsurance.com.au

Please note, we will still be able to receive emails sent to our existing address in the short term.

Please contact our Aviso Broking office or your broker anytime and we will assist.

You can also find more information about Aviso Broking on the website.

Visit the Aviso Broking website at: https://avisobroking.com.au

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