This change brings with it exciting new opportunities to both our people and to you, our customers.
Why did we change?
Scale provides more opportunities to innovate and develop and in an evolving marketplace, it is important for us to stay ahead of the game by investing in our capability and development of market leading practices.
To help unlock this potential we have recently joined forces with Aviso Broking and going forward, our activities will occur under the new entity.
Visit the new Aviso Broking website:
You will notice our existing logo will be replaced by our new Aviso Broking logo on all new documentation from 11th July 2022. After that date, any new financial services will be provided under a different Australian Financial Services License No. 239041 through Aviso Broking and in accordance with the Aviso Broking – Financial Services Guide (FSG). You have now landed on our new website as Aviso Broking, we welcome you to save the URL: https://avisobroking.com.au
There will be no changes to your existing insurance policies.
If you wish to contact AIS Insurance Pty Ltd about any services provided to you prior to 11th July 2022 (including complaints), please see below for details of AIS Insurance Pty Ltd.
AIS Insurance Pty Ltd
AFSL Number: 240242
ABN: ABN 48 077 193 429
Suite 11 Cooloola Centre
97 Poinciana Avenue
Tewantin QLD 4565
Phone:07 5449 0904
Please note, we will still be able to receive emails sent to our existing address in the short term.
If you wish to obtain a copy of the previous AIS Insurance Pty Ltd – Financial Services Guide (FSG), please contact us on 1300 908 404.
No. Everything remains the same for you and your current insurances.
Your existing individual broker will remain the same as before, if there are any changes of appointed brokers in the future you will be notified. From the 11th of July 2022, they will be providing your services through a different financial services provider – Aviso Broking Pty Ltd ACN 010 468 818 – under a different AFSL No 239041.
No. All existing policies arranged by AIS Insurance Pty Ltd and using the old logo will still be valid and effective.
At this stage we will not be making any changes to our office locations.
The Head Office of Aviso Broking is based in Brisbane, QLD.
If you wish to make a complaint about any services provided to you by AIS Insurance Pty Ltd prior to 11th July 2022, contact us at the details below. We will try and resolve your complaint quickly and fairly.
If your complaint is not satisfactorily resolved within seven (7) days, please contact us in writing via email firstname.lastname@example.org or on 1300 908 404.
Aviso Broking is a member of the Australian Financial Complaints Authority (AFCA). If your complaint cannot be resolved by us to your satisfaction, you have the right to refer the matter to AFCA.
AFCA can be contacted at: Postal Address: Australian Financial Complaints Authority, GPO Box 3, Melbourne, VIC 3001
Ph: 1800 931 678
Fax: 03 9613 6399
AIS Insurance Pty LtdAFSL Number: 240242 ABN: 48 077 193 429
Suite 11 Cooloola Centre 97 Poinciana Avenue Tewantin QLD 4565Phone:07 5449 0904 Email: email@example.com Please note, we will still be able to receive emails sent to our existing address in the short term.